How je7 ensures a healthy gaming experience for you.
As part of responsible gaming at je7, you can set your own daily, weekly, or monthly betting limits. Once a limit is set, it takes effect automatically.
Decide in advance how long you'll play each day. je7's session timer will automatically notify you when you've reached your limit and encourage you to take a break.
If you feel you need a break, je7 allows you to take a temporary pause of 24 hours to 6 weeks. Your account will be locked during this period and no bets can be placed.
For a longer break, je7 offers a Self-Exclusion option. You can exclude yourself from the platform entirely for anywhere between 6 months and 5 years.
Set a daily or monthly deposit limit on je7 to prevent overspending. It's one of the most effective ways to stay in control and play responsibly.
Je7's responsible gaming support team is always ready to help. If you feel things are getting hard to manage, our specialist team will guide you in the right direction.
Responsible gaming means keeping gaming within the boundaries of entertainment — not treating it as a source of income or a way to cope with stress. At je7, responsible gaming is not just a policy written on a page; it is reflected at every level of our service.
Online gaming is growing rapidly in Bangladesh, with millions of people enjoying Sports Betting and casino games for entertainment. However, for a small number of players it can become a problem. je7 believes that providing responsible gaming education and tools is the primary duty of any responsible platform.
Problem gambling is not a character flaw — it is a mental health issue. With the right support at the right time, anyone can overcome it. je7's responsible gaming programme exists for exactly this purpose.
Gaming should always be about enjoyment. If you feel it is having a negative impact on your life, that may be a sign you need support.
If you notice the following signs in yourself, you should seek je7's responsible gaming support. The first step in responsible gaming is knowing yourself.
If two or more of the above signs apply to you, contact je7 Support immediately or make use of the self-exclusion option.
Je7 offers a range of effective tools on its platform to help you play responsibly. They are completely free and available to use at any time.
Set a maximum daily, weekly, or monthly deposit amount. Once set, it takes effect immediately.
Betting stops automatically once you reach a set loss amount. The most effective way to keep your finances in check.
Set a time limit for each gaming session. You'll receive an automatic alert when your time is up.
Instant account lock — you can temporarily close your account yourself at any time.
Review your full betting history — analyse how much you have played, lost, or won.
Easily opt out of bonuses and promotional offers. An important step on the path to responsible gaming.
Follow the steps below to activate Self-Exclusion at je7. It is the most powerful tool available for responsible gaming.
Contact our responsible gaming team via Live Chat or email to request self-exclusion.
6 months, 1 year, 2 years, or 5 years — choose the duration that suits your needs.
Your identity will be verified for security purposes to ensure no one else can access your account.
Your account will be locked immediately upon request. Reactivation before the set period is not possible.
Even during self-exclusion, je7's responsible gaming support team remains available to you and can provide information on professional assistance if needed.
Je7 is strictly for users aged 18 and above. Keeping minors away from gaming is one of the most important aspects of responsible play.
If you suspect your child is using je7 or any other gaming platform, please notify our support team immediately. We will act promptly.
Sometimes, professional support is needed alongside help from family or friends. je7 is always ready to point you in the right direction. As part of responsible gaming, we recommend the following types of support:
Je7's support team can provide information on local support centres. Just reach out to us via live chat.
Ask yourself honestly — it's the first step toward responsible gaming.
If you answered "Often" or "Always", please contact je7 Support.
If you feel the situation is getting out of control:
Speak directly with je7 Support — available 24/7.
[email protected] — Get help with complete confidentiality.
Contact support for an immediate account lock.
Je7's commitments to responsible gaming:
Answers to the most frequently asked questions about je7's responsible gaming policy.
Je7 is more than a gaming platform — it's a responsible community. Join us, enjoy the entertainment, and stay within healthy limits. Your safety is our priority.