Legal Document

je7 Terms and Conditions

Please read these Terms and Conditions carefully before using the je7 platform. By registering, you will be deemed to have agreed to all terms stated herein.

Last Updated: January 2026

Terms & Conditions' Key Points

Get a quick overview of the key points before diving into the full document.

Age Restriction

You must be 18 years of age or older to open an account and play at je7. Any account found to belong to a minor will be closed immediately.

One Account

Each individual may only operate one account. Creating multiple accounts is prohibited and will be treated as a violation of the Terms & Conditions.

Bonus Terms

All bonuses are subject to specific wagering requirements. Please read the relevant terms carefully before claiming any bonus.

Payment Policy

All deposits and withdrawals must be made using verified payment methods. Suspicious transactions may be subject to additional verification.

Prohibited Activities

Any form of fraud, bot usage, multi-accounting, or attempts to manipulate the platform's systems are strictly prohibited.

Account Security

Keeping your login credentials secure is your responsibility. Sharing your account with third parties is prohibited and may result in account closure.

Important Notice

By creating or using an account on the je7 platform, you are considered to have read, understood, and accepted all of the Terms and Conditions below. These terms have been drawn up in compliance with Bangladeshi and international law.

1

General Terms & Conditions

Je7.org (hereinafter referred to as "je7" or the "Platform") is an international online gaming platform operating under a valid license. These Terms and Conditions constitute a legal agreement between je7 and its users.

It is your responsibility to read and fully understand these Terms and Conditions before using any je7 service. If you do not agree with these terms, please refrain from using any je7 services.

Je7 reserves the right to amend, update, or modify these Terms and Conditions at any time. Changes take effect upon publication on the website, and continued use of the platform will be considered acceptance of the updated terms.

  • These Terms and Conditions are available in both English and Bengali; in the event of any conflict, the English version shall prevail.
  • These Terms and Conditions also apply to any partners or affiliated entities of je7.
  • These Terms and Conditions should be read together with je7's Privacy Policy and Responsible Gaming policy.
2

Account Register

To open an account at je7, you must complete the registration process. During registration, you are required to provide accurate, complete, and up-to-date information. Opening an account with false or misleading information is a violation of these Terms and Conditions.

Each individual may only operate one account. If multiple accounts belonging to the same person are detected, all accounts will be closed and any accumulated balance may be forfeited.

  • A valid mobile number and email address are required for registration.
  • Keep your account password strong and do not share it with anyone.
  • You may be required to submit identification documents as part of the KYC (Know Your Customer) process.
  • Je7 must be notified immediately of any changes to your account information.
  • The account holder is solely responsible for maintaining the security of their account.
Warning

If you notice any unauthorized access or suspicious activity on your account, contact je7 support immediately.

3

Age Verification

Je7 strictly enforces an 18+ policy. You must be at least 18 years old to use any je7 service. Protecting minors from gaming is a core principle at je7.

Je7 may request government-issued identification (National ID, passport, or birth registration certificate) at any time to verify a user's age. Account features may be restricted until age verification is complete.

  • Any account identified as belonging to a minor will be closed immediately.
  • Funds deposited into a minor's account may not be refunded.
  • Misrepresenting your age is a criminal offence and is punishable under applicable law.
4

Deposits & Withdrawals

Your account must be fully verified before you can make deposits or withdrawals at je7. je7 supports a range of payment methods including Mobile Banking, Nagad, Rocket, and bank transfer.

The minimum deposit amount is BDT 500 and the minimum withdrawal amount is BDT 1,000. Maximum limits vary depending on the payment method and your account's VIP level.

  • All deposits and withdrawals must be made using a payment method registered in the same individual's name.
  • Third-party transactions are strictly prohibited.
  • Withdrawal processing times are generally between 15 minutes and 24 hours.
  • Additional verification may be required for large withdrawal amounts.
  • Je7 reserves the right to suspend a transaction if any irregularity is detected.
  • In compliance with anti-money laundering laws, je7 is required to report suspicious transactions to the relevant authorities.
Fast Withdrawals

For verified accounts at je7, withdrawals are typically processed in as little as 5–15 minutes. VIP members enjoy instant withdrawals.

5

Bonuses & Promotions

Je7 regularly offers a variety of bonuses and promotional offers. Each bonus has its own specific terms and conditions that must be read before claiming. These bonus terms form part of je7's overall policies.

All bonuses are tied to a wagering requirement. Bonus funds cannot be withdrawn until the wagering requirement has been met.

  • The welcome bonus is available to new members only and can be claimed once on your first deposit.
  • Bonus wagering requirements typically range from 20x to 40x.
  • Multiple bonuses cannot be used simultaneously unless explicitly stated.
  • Free spin bonuses are only valid on select slot games.
  • If bonus abuse is detected, je7 reserves the right to cancel the bonus.
  • Cashback bonuses may be withdrawn directly, though wagering conditions may apply.
Bonus Abuse

Creating multiple accounts to exploit the bonus system, providing false information, or engaging in any other form of fraud will result in permanent account closure and forfeiture of all funds.

6

Betting Rules

Specific rules apply to Sports Betting and casino games on je7. Once a bet is accepted, it cannot be cancelled unless voided by je7 for a specified reason.

For Sports Betting, if a match is postponed or cancelled, the outcome of the bet will be determined in accordance with je7's own rules. For live betting, the time the server receives the bet is considered the final bet time.

  • The minimum bet is BDT 10 and the maximum bet varies by market and event.
  • Maximum parlay bet amounts are set separately.
  • If incorrect odds are displayed due to a technical error, je7 reserves the right to void the affected bets.
  • Match fixing or placing bets based on insider information is strictly prohibited.
7

Prohibited Activities

The following activities are strictly prohibited to ensure the safety and integrity of the je7 platform. Violations of these Terms and Conditions will be met with strict action.

  • Using automated bots, scripts, or software to place bets or operate games.
  • Creating multiple accounts or using another person's account.
  • Any attempt to hack or manipulate je7's systems.
  • Using the platform for money laundering or processing illegal funds.
  • Fraudulent conduct or harassment of other users.
  • Unauthorized use or reproduction of je7's intellectual property.
  • Attempting to place a bet after the outcome of an event is already known.
8

Account Suspension & Closure

Je7 reserves the right to suspend or permanently close any account at any time, for any reason, without prior notice — particularly when a user is found to have violated these Terms and Conditions.

Any remaining valid balance will be returned after verification upon account closure. However, balances in accounts closed due to a breach of terms may be forfeited.

  • You may also close your account at any time by contacting support.
  • All bonuses will be automatically forfeited prior to account closure.
  • A self-excluded account cannot be reactivated before the specified period has ended.
9

Privacy & Data Protection

Je7 takes the protection of your personal information seriously. Your data is collected, used, and safeguarded in accordance with our Privacy Policy. To learn more, please visit our Privacy Policy Read.

  • Your personal information is never sold to third parties.
  • Information may be disclosed to authorities when required by legal obligation.
  • All data is secured with SSL encryption.
10

Responsible Gaming

Je7 believes gaming is a form of entertainment, not a source of income. We encourage all our members to enjoy games responsibly. je7's Responsible Gaming policy is an integral part of these Terms and Conditions.

If you feel that gaming is having a negative impact on your life, please visit our Responsible Gaming Visit the page and use tools such as Self-Exclusion or Deposit Limits.

  • A weekly or monthly deposit limit can be set for each account.
  • You can take a temporary break from gaming for a set period of time.
  • Self-exclusion is available for periods ranging from 6 months to permanent exclusion.
  • If you are struggling with problem gambling, contact je7 support for professional assistance.
11

Terms & Conditions Update

Je7 reserves the right to modify, revise, or completely reissue these Terms and Conditions at any time. For significant changes, members will be notified by email or through platform notifications where possible.

Updated terms take effect from the date of publication. Continued use of the platform after any changes constitutes acceptance of the new terms. We recommend reviewing this page regularly.

  • We will endeavour to provide at least 7 days' notice before any significant changes to the Terms & Conditions.
  • Immediate changes may be made in emergency situations.
  • Archives of previous terms may be available through Support.
12

Applicable Law & Dispute Resolution

Je7 operates under an international gaming license and complies with applicable international laws. Any disputes arising from these Terms and Conditions will first be addressed through negotiation.

Je7's decisions are considered final unless overturned through arbitration. For any complaints or disputes, please contact je7 customer support in the first instance.

  • Complaints must be submitted within 30 days of the incident.
  • Je7 aims to resolve all disputes within a maximum of 14 business days.
  • An internationally recognised arbitration body will be used for dispute resolution.
Contact Support

For any questions or complaints, please contact our 24/7 customer support team via live chat. We provide assistance in Bengali.

Summary

Je7's Terms and Conditions are built on a few core principles: fairness, transparency, and responsible gaming. We want every member to enjoy a safe environment and stay informed of their rights and responsibilities.

If any part of these Terms and Conditions is unclear, please contact our support team. je7 is always here for its members — whatever the issue, whenever you need us.

General FAQ

Answers to the most frequently asked questions about our Terms & Conditions.

Opening an account at je7 requires a valid mobile number, email address, and a minimum age of 18. A copy of your National ID or passport may also be required for KYC verification. Registration is completely free and can be completed in just a few minutes.

Wagering requirements mean that bonus funds must be bet a specified number of times before they can be withdrawn. For example, a BDT 1,000 bonus with a 20x wagering requirement means you must wager a total of BDT 20,000 before withdrawing. Slots generally count at 100% towards wagering, while Live Casino games may count at a lower rate.

Yes, if a user violates je7's Terms & Conditions — such as creating multiple accounts, using bots, or committing fraud — their account may be closed without notice. Under normal circumstances, an account may be temporarily suspended for verification or security reasons, and contacting Support can help resolve the issue.

For verified accounts, withdrawals via Mobile Banking and Nagad are typically processed within 5 to 15 minutes. Bank transfers may take 2 to 24 hours. Larger withdrawals may take longer due to additional verification requirements.

For significant changes, je7 sends a notification to the registered email address and displays a banner or pop-up on the platform. We recommend checking the "Last Updated" date on this page regularly.

je7 offers tools such as deposit limits, loss limits, session time limits, cooling-off periods, and self-exclusion. These can be activated through your account settings or by contacting support. Visit our Responsible Gaming page to learn more.
Safe & Trusted

je7Join - Today

You've read our Terms and Conditions. Now it's time to start playing safely and responsibly with je7. Over 1,000,000 members are already part of the je7 family.

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