Data Protection

je7 Privacy Policy

Everything you need to know about how your personal data is collected, used, and kept safe on the je7 platform — presented transparently, right here.

Last Updated: January 2026
SSL
256-bit Encryption
0
Sale of Data to Third Parties
24/7
Security Monitoring
GDPR
Compliant with International Standards

In Data Protection Our Commitment

A quick overview of the core pillars of je7's privacy policy.

Strong Encryption

All your personal and financial data is protected by SSL/TLS 256-bit encryption. No unauthorized party can access your information.

Personal Control

You have full control over viewing, correcting, or deleting your own data. je7 always obtains your consent before using your information.

No Sale of Data

Je7 never sells your personal data to third parties. Your privacy is not a product to us — it is a promise.

International Standards

Je7's privacy policy is aligned with GDPR and international data protection laws, following the highest global standards.

Secure Data Storage

Your data is stored on secure servers and protected through regular security audits.

Minimal Data Collection

Je7 only collects data that is strictly necessary to provide our services. No excessive or unnecessary information is requested.

Important

By using the je7 platform, you agree to the data collection and usage practices described in this privacy policy. Please read the full policy carefully.

1

What Data We Collect

Some information is collected from you when you create an account and use our services. In accordance with this privacy policy, we only collect what is necessary to operate the platform — nothing more. je7 treats your personal data with the utmost importance.

The data we collect falls into three main categories:

  • Information provided directly: Full name, email address, mobile number, date of birth, and residential address.
  • Identity Verification Data: A copy of your National ID card, passport, or birth registration certificate (as part of the KYC process).
  • Financial Information: Payment method details (Mobile Banking/Nagad number, bank account) — card numbers and passwords are never stored.
  • Automatically collected information: IP address, device type, browser information, login time, and gaming history.
  • Cookies & Tracking: Cookies are used to improve your website experience (see details below).
Data Types Reason for Collection Mandatory?
Name & Email Account Creation & Communication Yes
Mobile Number OTP Verification & Security Yes
National ID Card KYC & Age Verification For Withdrawals
Payment Information Transaction Processing For Financial Transactions
IP / Device Fraud Prevention Automatic
2

How We Use Your Data

Je7 uses collected data only for specific, legitimate purposes. Your data is never used beyond what is stated in this privacy policy. Your consent is always obtained before your personal data is used on je7.

  • To complete account creation, management, and verification processes.
  • To process deposits, withdrawals, and other financial transactions.
  • To provide customer support and respond to inquiries.
  • To send promotional offers, bonuses, and important updates (with your consent).
  • To prevent fraud, money laundering, and other illegal activities.
  • To meet legal obligations and satisfy regulatory requirements.
  • To improve platform performance and enhance the user experience.
  • To monitor responsible gaming and provide related support.
Marketing Communications

You can opt out of promotional emails or SMS from je7 at any time through your account settings or by contacting support.

3

Data Sharing & Disclosure

Je7 never sells your personal data to third parties. Limited data sharing with trusted partners may occur where necessary to operate our services. This privacy policy ensures all partners are held to the same high data protection standards.

  • Payment Processors: Necessary information is shared with Mobile Banking, Nagad, Rocket, and banking partners to process transactions.
  • KYC Provider: We work with licensed verification agencies for identity verification.
  • Technology Providers: Trusted technology partners are used for server hosting, security, and analytics.
  • Legal Authorities: Data may be disclosed to government authorities where required by court order or legal obligation.
Clear Commitment

Je7 never passes your data to advertising companies, data brokers, or any other third party for commercial purposes. This is a core commitment of our privacy policy.

4

Cookies Policy

Je7 uses cookies and similar tracking technologies. Cookies are small text files stored in your browser that help improve your website experience.

  • Essential Cookies: Required to maintain login sessions and ensure security — these cannot be disabled.
  • Performance Cookies: Used to monitor website speed and performance.
  • Preference Cookies: Used to remember your language and theme preferences.
  • Analytics Cookies: Helps improve the experience by reviewing site usage.

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of some services.

5

Data Retention Period

Je7 retains your personal data only for as long as necessary. Retention periods depend on the type of data and applicable legal requirements.

Data Types Retention Period
Account Information 5 years after account closure
Transaction Records Minimum 7 years (legal obligation)
KYC Documents 5 years after account closure
Gaming History 3 Years
Cookies Data Up to 12 months
Log Files 90 Days

Once the retention period expires, your data is securely deleted or anonymized so that you can no longer be identified.

6

Security Measures

Je7 applies industry-leading security measures to protect your personal data. Our privacy policy is not just words on paper — it is actively enforced.

  • All data transfers are protected by SSL/TLS 256-bit encryption.
  • Servers are protected by firewalls and intrusion detection systems.
  • Regular third-party security audits are conducted.
  • Two-factor authentication (2FA) is available.
  • Suspicious logins are automatically detected and blocked.
  • All employees operate under strict confidentiality agreements.
Security Breach

In the event of a security breach, je7 will notify affected users within the legally required timeframe and take prompt corrective action.

7

Your Rights

Under je7's privacy policy, you have a number of important rights over your personal data. We fully respect and uphold all of these rights.

Right to Access

You can request to know what information je7 holds about you at any time.

Right to Rectification

You may request corrections to any inaccurate or outdated information.

Right to Erasure

You may request deletion of your data under certain circumstances.

Data Portability

You can request to download your data in a structured format.

Right to Restrict Processing

You have the right to object to the processing of your data for marketing or specific purposes.

Right to Withdraw Consent

You have the right to withdraw any previously given consent at any time.

To exercise any of these rights, please contact the je7 support team. We typically respond within 30 days.

8

Protection of Minors

Je7 is strictly for users aged 18 and above. Both our privacy policy and terms of service explicitly prohibit minors from using the platform. je7 does not knowingly collect any data from minors.

  • Age is verified at registration, and users under 18 are not permitted to create an account.
  • Age is confirmed through KYC verification.
  • If a minor has registered an account in error, the account will be closed and all associated data deleted as soon as this comes to our attention.
  • If parents believe their child is using je7, please contact support immediately.
9

Privacy Policy Changes

Je7 may update this privacy policy from time to time. You will be notified in advance of any significant changes.

  • Email notifications will be sent at least 14 days before any major changes take effect.
  • The "Last Updated" date on this page will always reflect the most current version.
  • Continued use of je7 after any changes have been made will be considered acceptance of the updated policy.
  • Previous versions of the policy are available upon request through support.
Advice

Review this page regularly to stay up to date with the latest version of je7's Privacy Policy.

10

Contact & Complaints

For any questions, concerns, or complaints regarding the Privacy Policy, please contact je7's data protection team. We are committed to responding to all inquiries promptly and effectively.

  • Live Chat: Available 24/7 for direct support.
  • Email: [email protected]
  • Privacy-related complaints are resolved within a maximum of 30 days.
Support Team

Je7's customer support team is here to help. All privacy-related requests are handled with complete confidentiality.

General FAQ

Answers to the most frequently asked questions about the Privacy Policy.

No, je7 never sells your personal data to third parties. This is the most fundamental commitment in our Privacy Policy. Data is only shared where strictly necessary for operating our services — such as with payment processors or KYC providers — and they are bound by strict confidentiality agreements.

After account closure, certain data is retained for a set period due to legal obligations — for example, transaction records for 7 years and KYC documents for 5 years. Once these periods expire, all data is securely deleted. You may submit a formal data deletion request, though only data not subject to legal retention requirements can be removed.

Messages sent through customer service can be read by the support team, as this is essential for delivering assistance. Such information is kept confidential and used solely for resolving issues — it is never used for marketing or any other purpose.

To get a copy of your data, send a data access request to je7 support. Once your identity is verified, your information will be provided within 30 days in a structured format (typically PDF or CSV). This service is completely free of charge.

je7 can detect your approximate location (country/city) from your IP address, but precise GPS tracking is not used. IP-based location data is used solely for fraud prevention and enforcing geographic restrictions.

You can unsubscribe by clicking the "Unsubscribe" link at the bottom of any promotional email. You can also update your notification preferences in your account settings or contact support directly. Please note that essential account and security-related emails cannot be disabled.
Safe & Trusted

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